Here Are the Steps to Claim Your Bodypack Bag Lifetime Warranty

Here Are the Steps to Claim Your Bodypack Bag Lifetime Warranty

When you buy a bag, you naturally consider its function, style, and durability. Bodypack bags are known for their reliability and toughness. However, should any issues arise, remember that you are protected by a lifetime warranty on stitching and zippers.

Here are the easy steps to claim the warranty for your Bodypack bag:

How to Claim the Warranty

To claim the lifetime warranty for your Bodypack bag, start by clicking the Google Form link on Bodypack Lifetime Warranty Page. Fill in your personal details and upload a photo of your damaged Bodypack product, ensuring the damaged area is clearly visible.

Once you've submitted the form, our repair admin team will get back to you within two business days via email or WhatsApp. We’ll let you know if your product can be repaired.

If it’s repairable, you’ll receive a document via email. Simply download it and follow the instructions to send your bag to us for repair.
 

How to Send the Product for Repair

To send your Bodypack product for repair, start by packing it securely. Be sure to include your claim ID, the document you downloaded, and affix the shipping label on the outside of the package.

Avoid using a cardboard box; instead, opt for plastic packaging. Ensure the bag is clean to facilitate the repair process, and mark any damaged areas to help us identify the issues.

The repair typically takes between 1 to 3 weeks, depending on the queue. Our repair admin team will notify you directly once the repair is complete.

Other Repairs

Besides the warranty coverage for zippers and stitching, we offer paid repairs for additional damages, including pullers, buckles, and other accessories.

Stay Connected with Us

For more information, visit our FAQ Page or contact us via Bodypack WhatsApp.